(WP-862)

Complete Care 5.0

WP-862

$119.99

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Complete Care 5.0 combines a separate sonic electric toothbrush and a water flosser into one convenient, ultra-compact design. Brush and floss with one device that takes up less space and only uses one outlet.

Customize your oral care with an advanced electric toothbrush with 3 cleaning modes: clean, whiten, and massage. This model includes 2 Triple Sonic toothbrush heads with built-in tongue scraper, a 2-minute brushing timer with 30-second pacer, and a travel case.

The water flosser comes with 5 flossing tips for a variety of dental needs, a tip storage case, and a removable water reservoir with 90+ seconds of flossing time. The special 360-degree rotating tip handle easily reaches your whole mouth, even back teeth.

Removes up to 99.9% of plaque bacteria that causes gingivitis, cavities, and bad breath from treated areas and is clinically proven up to 2X as effective as string floss for removing bacterial plaque and improving gum health.

WATERPIK is the #1 water flosser brand recommended by dental professionals.

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Product Benefits

Water Flosser Benefits

WaterpikTM PRECISIONPULSETM technology is proven to deliver an effective combination of water pressure and pulsations

Effective Plaque Removal: Removes up to 99.9% of plaque bacteria that causes gingivitis, cavities, and bad breath from treated areas

Healthier Gums: Clinically proven up to 2X as effective as string floss for removing bacterial plaque and improving gum health

Ideal for Implants: Clinically shown to be up to 2X as effective as string floss for improving gum health around implants utilizing the Plaque SeekerTM tip

Essential for Braces: Clinically shown to be up to 3X as effective for removing plaque around braces vs. brushing and string floss utilizing the Orthodontic tip

Great for people with implants, and those with crowns, bridges, and veneers

Triple Sonic Toothbrush Benefits

Clinically shown to remove 9X more staining than a regular toothbrush

Product Features

Water Flosser Features

5 water flossing tips

360-degree rotating tip handle

Advanced pressure control system with 10 settings

Reservoir capacity of 90+ seconds

On/Off water control on handle

Tip storage case

Triple Sonic Toothbrush Features

2 toothbrush heads with built-in tongue scraper

3 sonic brushing modes - Clean, Whiten, and Massage

2-minute timer with 30-second pacer

Deluxe recharge indicator display

Travel case

Complete Care Features

Requires only one outlet

Space-saving design

Compatible with 120VAC/60Hz outlets, for use in North America only.

Two-Year Limited Warranty, see Owners Manual for details

Product Manuals

Quick Start Guide : En

Owners Manual : En/Es

Water Flosser Features

Flow Rate per Minute : 13 Ounces ( 384 ml )

Pulses per Minute : 1400

Number of Pressure Settings : 10

Included FlosserTips : 5

Water On/Off Switch on Handle : On/Off Slider

Chrome Accents : Yes

Rotating Tip : 360 Degree

Advanced Functions

Timer/Pacer : No

Massage Mode : No

LED Function Indicator : No

Reservoir

Capacity : 22 Ounces ( 651 ml )

Capacity in Seconds : 90

Covered : Yes

Medicament Reservoir Included : No

Size and Weight

Height (with Tip/Brush) : 10.80 Inches ( 27.43 cm )

Max Width (Base) : 5.65 Inches ( 14.35 cm )

Max Depth (Base) : 5.00 Inches ( 12.70 cm )

Unit Weight : 1.75 Lbs ( 0.794 kg )

Shipping Weight : 2.50 Lbs ( 1.134 kg )

Voltage : North America only; 120VAC/60Hz

Limited Warranty : 24 Months See Owners Manual for details

Battery

Rechargeable : Yes - Standard Charging System

Replaceable : No

Type : NiMH

LED Charging Indicator : Yes

Toothbrush Features

Included Brush Heads : 2

Number of Speeds : 3

Water Resistant Toothbrush : Yes

Timer Pacer : Yes

Type : Sonic

Product Reviews

Reviews

Rating Snapshot

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844 reviews with 5 stars.
188 reviews with 4 stars.
30 reviews with 3 stars.
20 reviews with 2 stars.
42 reviews with 1 star.

Overall Rating

4.6

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Average Customer Ratings

Filter Reviews

1 to 8 of 1124 Reviews
1 – 8 of 1124 Reviews
5 out of 5 stars.

Found a keeper

2 days ago
Removable water tank, simple off/on switch, top notch quality

Yes, I recommend this product.

Originally posted on WP-861

5 out of 5 stars.

Momof3

3 days ago
Everything works great thus far. Looking forward to long-term use with amazing results for my family.

Yes, I recommend this product.

Originally posted on WP-861

3 out of 5 stars.

Toothbrush will not go on with a full Charge

8 days ago
Liked the product COMPLETE CARE until a month ago when the toothbrush stopped working. If I fiddle with it sometimes it will go on but I do not have time every time I need to brush my teeth to spend trying to get it started. It shows fully charged and is very frustrating. There is no battery replacement so I am without an option.

No, I do not recommend this product.

Originally posted on WP-861

Response from Waterpik:
7 days ago
Waterpik Product Support
Hello DS233- We're sorry to hear the toothbrush on your WP-861 stopped working. The model does come with a two-year warranty, Have you tried to contact us for assistance? We are here to help but need more details. Please email smreviews@waterpik.com or give us a call at (800) 525-2774 for assistance.
1 out of 5 stars.

Expensive Trash

10 days ago
Expensive junk, I spent over a hundred dollars on trash. Did not make it pass the first use. I won't recommend or re-purchase from this company.

No, I do not recommend this product.

Originally posted on WP-861

Response from Waterpik:
8 days ago
Waterpik Product Support
Hello Tish -We are so sorry for any difficulty you may have encountered. It does carry a two-warranty and we're here to help! You can email us at smreviews@waterpik.com or call (800) 525-2774 for assistance. Hope to talk to you soon!
5 out of 5 stars.

amazing job helping

24 days ago
absolutely wonderful customer service thank you very much

Yes, I recommend this product.

Originally posted on WP-861

5 out of 5 stars.

2nd purchase after about 50 years

a month ago
This is my 2nd Waterpik. The 1st was purchased around 1975 and the hose recently went bad. I really like having the additional toothbrush much better than the manual one I was using. I had a film over my teeth that went away after using the new toothbrush. Love it!

Originally posted on WP-861

4 out of 5 stars.

Good for the price

2 months ago
This is nice unit for the money. Like that water cup comes out easily for refill. The only issue I have is it is noisy when on.

Originally posted on WP-861

3 out of 5 stars.

combo water flosser and electric toothbrush

2 months ago
Well I was happy for 3 1/2 years but 2 time my unit is not turning on but the electric toothbrush is charging when I plug it in the wall do not turn on by the switch does that mean the unit is no good? I am very dissapointed in water pic products that do not last more than a few years and the warrent is only 1-2 years long wont be buying anymore of this brand

No, I do not recommend this product.

Originally posted on WP-861

Response from Waterpik:
2 months ago
Waterpik Product Support
Hello Carla104- We’re sorry you are disappointed that the unit is not working. It comes with a two-year warranty. Even if you are outside the warranty period, we would still like to help. Please contact us at 1-800-525-2774 or by email at smreviews@waterpik.com. Thank you.
1 – 8 of 1124 Reviews
Product Q&A

Questions

1 - 10 of 97 Questions
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Q: Can I keep my water pink plugged in all of the time

3 months ago
1 Answer

A: Hello TM55 - This model has technology that prevents it from overcharging. It is personal preference.

3 months ago
Helpful?

Q: my electric tootthbrush no longer charges. is there a battey inside I can replace?

4 months ago
1 Answer

A: Hello paycheck11! - We're sorry to hear that your toothbrush isn't charging. While the battery is rechargeable, it is not replaceable. However, the model does come with a two-year warranty. For further assistance, please contact us at 1-800-525-2774 or email us at smreviews@waterpik.com.

4 months ago
Helpful?

Q: How often should I change the toothbrush head?

5 months ago
1 Answer

A: Hi Sammiegirl111 - We recommend replacing the brush heads every three months. Here's a link to brush heads that are compatible with your model: https://www.waterpik.com/tips-accessories/STRB-3WW/

5 months ago
Helpful?

Q: Can I replace the electric brush only?

6 months ago
1 Answer

A: Hello Tair - We do not sell toothbrush handles separately for this model. They are designed to work with the water flosser base. If the toothbrush is damaged, the entire unit needs to be replaced. The WP-862 comes with a two-year warranty. If you need to file a warranty claim, please call 1-800-525-2774 or email smreviews@waterpik.com. Thank you.

6 months ago
Helpful?

Q: How long does the charge last on the toothbrush?

7 months ago
1 Answer

A: Hello BKay- The toothbrush charge will last approximately 20 pretimed brush cycles, or approximately 10 days with twice a day usage.

6 months ago
Helpful?

Q: Where can i get a replacement hose and handle for a WP_861-W

7 months ago
1 Answer

A: Hello PTM57 - If you would like to purchase the handle/hose kit, you can do so here: https://store.waterpik.com/products/wp-861-handle-hose If you would like to file a warranty claim, please reach out to our customer service team at smreviews@waterpik.com or call 1-800-525-2774 and they would be happy to help!

7 months ago
Helpful?

Q: I have the black waterpik complete care WP-800 series, can I replace the triple sonic toothbrush because the white plastic that holds the replacement brushes broke?

Anonymous7 months ago
1 Answer

A: Hello - We're sorry this happened. The model does not have a replacement toothbrush available, but it does come with a two-year warranty. We may be able to help. Please give us a call at 1-800-525-2774 or email smreviews@waterpik.com for assistance.

7 months ago
Helpful?

Q: My toothbrush is not charging

8 months ago
1 Answer

A: Hello Gordis - We are so sorry the toothbrush is not charging. It does carry a warranty and we're here to help! You can email us at smreviews@waterpik.com or call (800) 525-2774 for assistance. Thank you.

8 months ago
Helpful?

Q: The machine stopped putting water through the jet tip.now I have a brush that's charged with a machine that doesn't work. What are my options.

9 months ago
1 Answer

A: Hello Marciam - We are sorry to hear that this is happening. It could just need the jet tip replaced or the unit cleaned. Here is a link to our cleaning blog that has detailed instructions. https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/ If this does not fix the issue, please let us know! This model does come with a three-year warranty. Please email us at smreviews@waterpik.com or (800) 525-2774; we would be happy to help.

9 months ago
Helpful?

Q: How to clean it

9 months ago
1 Answer

A: Hello MickeyC- From time to time, you may need to clean your unit. It is pretty easy. Follow this link to learn how here: https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/

9 months ago
Helpful?
1 - 10 of 97 Questions